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Service description

Device as a Service

Our Device as a Service: always functional, sustainable, secure, and current devices, reducing complexity and costs, for a seamless user experience.

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Streamline IT, predictable costs, boost user satisfaction

The most comprehensive Device as a Service (DaaS) on the market, backed by over 30 years of experience.

With its modular structure, easily select services that meet your organization’s needs.

Our DaaS offers clear and predictable costs, relieves the IT department, and boosts user satisfaction.

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Purchasing

  • Advies & Consultancy
  • Samenstellen/bewaken hardware catalogus
  • Hardware forecast
  • Bestellen apparatuur
  • Ontvangen apparatuur
Our options

Pre-configuration

  • DOA Check incl RMA afhandeling
  • Uitpakken apparatuur en accesoires
  • Scheiden en milieu verantwoord afvoeren verpakkingen
  • Bevestigen asset tag/CI label
  • Gekozen onderdelen samenvoegen

Warehousing

  • Her-verpakken
  • Beveiligde en verzekerde opslag
  • Voorraadbeheer
  • Beveiliging/(transport) verzekering
  • Tranport naar klantlocatie, regiokantoor of bij eindgebruiker thuis

Deployment

  • Inventarisatie huidige apparatuur
  • Device keuze door gebruikers
  • Validatie keuze ivm kosten
  • Planning o.b.v. self-service door gebruiker
  • Uitrol op klant- en/of eindgebruikerslocatie
  • Inname- en uitgifte registratie
  • Registratie gebruikersovereenkomst
  • Projectmanagement en Deployment planning
  • Service- en Delivery management
  • On-boarding support
  • Rapportage en tevredenheidsmeting

Device management

  • In- en uitstroombeheer devices
  • Break-fix support
  • Garantie afhandeling
  • Swap voorraad
  • IT-Kiosk en IT-Locker self-services (24*7)

Disposal

  • Ophalen oude apparatuur
  • Verwerken inclusief assetregistratie
  • Verwijderen data, incl. officieel certificaat
  • Verwijderen klantspecifieke kenmerken
  • Value-recovery door her-inzet (opkoop)
  • Retourklaar maken voor leasemaatschappij
  • Datadrager vernietiging en IT recycling

Benefits of Device as Service

Device as Service from Circular IT group brings your organization numerous benefits:

Finance

Operational

End-users

  • Transparent and predictable costs
  • Lower implementation costs
  • Pay for use, not for ownership
  • Cost savings and added value, clearly demonstrated by CITg
  • No upfront investments (with leasing)
  • Guaranteed high residual value (with a purchase option)
  • Clear and concise real-time reporting
  • Reduced administrative tasks
  • Precise process for intake and distribution documents (user agreements), accurate CMDB input
  • Control over the use and efficient deployment of IT assets

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  • Automated inventory management
  • Direct communication with end users by CITg
  • End users select devices based on Personas
  • The right device for the right person at the right time and place
  • Inventory management, centralised and decentralised (Client location)
  • Provision of all issuance and return documentation
  • Inclusion of new Joiners and Leavers, circular utilisation of Devices
  • CITg Services manager monitors delivery
  • Support for adoption and onboarding and Floorwalker (Optional)
  • Data from old devices securely erased, GDPR Compliant
  • Break-fix support provided by CITg Specialists
  • Short turnaround time, proactive stock management (Including SWAP stock)

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  • Easily schedule your own delivery appointment
  • Delivery at a time and location of your choice, including at a private address
  • Personal selection of devices based on personas
  • Selection includes accessories
  • On-site installation/completion of accessories and cables
  • Collection of old devices with data securely erased, GDPR compliant!
  • Starter kits, quick reference cards, instructional videos, and support with initial use
  • Break-fix support for continuity
  • Exchange and issuance of devices and/or accessories 24/7 via self-service IT Kiosk/IT Locker
  • Floorwalkers (On-Site Support) available during startup to assist you

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Who is Device as a Service the perfect solution for?

  • Businesses looking to refresh their hardware, perhaps as part of digital transformation.
  • Businesses aiming to tailor their IT facilities precisely to employees’ desires and needs
  • Businesses seeking control over the management of end-user hardware.
  • CIOs or IT managers who wish to relieve their IT team.
  • Businesses experiencing fluctuations in their workforce.
  • Businesses lacking sufficient expertise and/or manpower.
  • International businesses aiming for harmonization and rationalization.
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Acquisition options

Going for a Device as a Service (DaaS) usage model for IT-hardware brings several sustainability perks:

  • Minimizes e-waste through structured device cycling and responsible recycling.
  • Optimizes device usage, by maximizing the utility of devices
  • Encourages device repair, extending product lifespan.
  • Simplifies IT-management, reducing unnecessary device accumulation.
  • Circular Economy:  Devices find new life within the DaaS program, reducing need for new devices.

IT-Kiosk

The IT-Kiosk offers users instant self-service access to a wide range of IT accessories and supplies, keyboards, mice, cables, and more.

Streamline IT management with integrated approval, billing, and inventory.

Enjoy 24/7 availability, controlled access, and managed inventory for increased productivity and satisfaction.

Contact us
IT Kiosk CITG

IT-Kiosk

The IT-Kiosk offers users instant self-service access to a wide range of IT accessories and supplies, keyboards, mice, cables, and more.

Streamline IT management with integrated approval, billing, and inventory.

Enjoy 24/7 availability, controlled access, and managed inventory for increased productivity and satisfaction.

Contact us
IT Locker CITG

IT-Happy Box

A well-organized DaaS process significantly enhances user satisfaction, offering a warm welcome to new employees.

Our DaaS service includes an IT Happy Box, delivered to the office or home, customized with the client’s branding and tailored to the employee’s role, containing essential devices and accessories.

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IT Happy Box

Users first

Our users first approach in our DaaS offering takes care of lores ipsum dolore quo dela frutum fior deposito. Care of lores ipsum dolore quo dela frutum fior deposito.

  • IT-Kiosk
    The IT-Kiosk offers users instant self-service access to a wide range of IT accessories and supplies, keyboards, mice, cables, and more. Streamline IT management with integrated approval, billing, and inventory. Enjoy 24/7 availability, controlled access, and managed inventory for increased productivity and satisfaction. Contact
  • IT-Locker
    The IT-Kiosk offers users instant self-service access to a wide range of IT accessories and supplies, keyboards, mice, cables, and more. Streamline IT management with integrated approval, billing, and inventory. Enjoy 24/7 availability, controlled access, and managed inventory for increased productivity and satisfaction.
  • IT Happy Box
    A well-organized DaaS process significantly enhances user satisfaction, offering a warm welcome to new employees. Our DaaS service includes an IT Happy Box, delivered to the office or home, customized with the client's branding and tailored to the employee's role, containing essential devices and accessories.
Circular IT Expert

Circular IT Expert

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