HomePortfolioSolutionsDevice as a Service (DaaS)Device as a Service benefits

Device as a Service benefits

Our Device as a Service: always functional, sustainable, secure, and current devices, reducing complexity and costs, for a seamless user experience.

Finance

Transparent and predictable costs
Lower implementation costs
Pay for use, not for ownership
Cost savings and added value, clearly demonstrated by CITg
No upfront investments (with leasing)
Guaranteed high residual value (with a purchase option)
Clear and concise real-time reporting
Reduced administrative tasks
Precise process for intake and issuing documents, accurate CMDB input
Control over the use and efficient deployment of IT assets

Operational

Automated inventory management
Direct communication with end users by CITg
End users select devices based on Personas
The right device for the right person at the right time and place
Inventory management, centralised and decentralised (Client location)
Provision of all issuance and return documentation
Inclusion of new Joiners and Leavers, circular utilisation of Devices
CITg Services manager monitors delivery
Support for adoption and onboarding and Floorwalker (Optional)
Data from old devices securely erased, GDPR Compliant
Break-fix support provided by CITg Specialists
Short turnaround time, proactive stock management (Including SWAP stock)

End-User

Easily schedule your own delivery appointment
Delivery at a time and location of your choice, including at a private address
Personal selection of devices based on personas
Selection includes accessories
On-site installation/completion of accessories and cables
Collection of old devices with data securely erased, GDPR compliant!
Starter kits, quick reference cards, instructional videos, and support with initial use
Break-fix support for continuity
Exchange and issuance of devices and/or accessories 24/7 via self-service IT Kiosk/IT Locker
Floorwalkers (On-Site Support) available during startup to assist you

Who is Device as a Service the perfect solution for?

Businesses looking to refresh their hardware, perhaps as part of digital transformation.
Businesses aiming to tailor their IT facilities precisely to employees’ desires and needs
Businesses seeking control over the management of end-user hardware.
CIOs or IT managers who wish to relieve their IT team.
Businesses experiencing fluctuations in their workforce.
Businesses lacking sufficient expertise and/or manpower.
International businesses aiming for harmonization and rationalization.

Going for a Device as a Service (DaaS) usage model for IT-hardware brings several sustainability perks:

Minimizes e-waste through structured device recycling and responsible recycling.
Optimizes device usage, by maximizing the utility of devices
Encourages device repair, extending product lifespan.
Simplifies IT-management, reducing unnecessary device accumulation.
Circular Economy: Devices find new life within the DaaS program, reducing need for new devices.

Circular IT Expert

Want to know more?

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