IT Asset Recovery

FAQ: IT Asset Recovery

• Why is IT asset recovery important?

  IT asset recovery is crucial for organizations to protect sensitive data, ensure compliance with data privacy regulations, and conserve resources. By responsibly managing and recycling IT assets, companies can reduce the environmental impact of e-waste, generate revenue from refurbished or resold equipment, and minimize costs associated with disposal.

• How do I choose a reputable IT asset recovery partner?

  When selecting an IT asset recovery partner, consider the following factors:

  • Certifications: Reputable vendors are certified by organizations like ISO and WEEELABEX.
  • Security protocols: The vendor should employ strict data security measures to protect your sensitive information.
  • Environmental practices: Ensure the vendor adheres to environmentally responsible practices.
• What is the difference between IT asset recovery and IT asset disposition?

  IT asset recovery (ITAR) and IT asset disposition (ITAD) are two closely related terms that are often used interchangeably, but they have distinct meanings.

  IT Asset Recovery

  IT asset recovery encompasses the entire process of managing the end-of-life lifecycle of IT assets, from identifying and securing them to data destruction, recycling or repurposing, and finally, disposal. It’s a comprehensive approach that aims to maximize the value of IT assets while ensuring data security and environmental sustainability.

  IT Asset Disposition

  IT asset disposition (ITAD) specifically refers to the disposal of IT assets, including physical destruction, shredding, or recycling. It’s a crucial step in the ITAR process, ensuring that sensitive data is permanently erased and that the assets are handled responsibly to minimize environmental impact.

• What happens to the data on my IT equipment when I sell it to you?

  We understand that the data on your IT equipment is crucial, and you want to be certain that it’s securely wiped when you sell it to us. That’s why we follow a strict process to ensure that all your data is permanently deleted before we proceed with the equipment.

  Every piece of equipment is carefully logged first, giving you continuous insight into the status of your IT equipment’s processing. You’ll receive clear reports and the necessary deletion certificates at the end.

  Here’s how it works:

  • Secure data wiping: As soon as we receive your IT equipment or start working on-site, the data is always erased first, following high industry standards. We use advanced software from Blancco to ensure that all data is permanently erased and cannot be recovered.
  • Data deletion certificate: We always provide you with a data deletion certificate. This document confirms that all data on your devices has been successfully and securely wiped.
  • Physical destruction (if necessary): In some cases, such as when dealing with highly sensitive information, physical destruction of the storage media may be preferred. This means the hard drive or SSD is completely destroyed, ensuring the data is absolutely irretrievable.

  Please note: This will, of course, negatively impact the residual value of your equipment.

  Compliance with legislation: Our data wiping process complies with relevant laws and regulations, such as the GDPR in Europe, ensuring that your privacy and security are fully protected.

  We collect the hardware using our own transport, and our service centres, where the equipment is stored, are heavily secured. This entire process ensures that you can sell your IT equipment to us with peace of mind, knowing that your data is in safe hands and will never fall into the wrong hands.