Lifecycle Management Platform

Our platform in 8 easy steps

Boost operational efficiency and drive sustainability with our smart lifecycle management platform: streamline inventory, simplify device choices, optimise planning, secure transitions, manage devices, utilise a digital kiosk, access transparent reports and prioritise satisfaction.

• 1. Inventory check

  All your employees are asked electronically what devices they own. This ensures the Configuration Management Database (CMDB) is brought up to date easily.

• 2. Device selection

  Employees choose devices from a portal, with options set by your organisation. Our software automates requests, approvals and orders, saving IT time and boosting employee engagement.

• 3. Planning & delivery

  After choosing their device, users select the delivery time and location, including home delivery. They can also return old equipment to the courier immediately.

• 4. Issue & return

  New devices are pre-configured for employees, so there’s no need for IT support before use. Old device data is deleted securely. All details are registered in our software, ensuring security and compliance.

• 5. Device management

  Our platform helps businesses to efficiently manage and track their devices throughout their lifecycle. With our software, you can effortlessly maintain control over issue, repair and return of your devices. It offers real-time notifications for potential malfunctions. Stay informed about the locations of devices, their users and their operational statuses. Experience superior device lifecycle management, reduce data breach risks and ensure seamless operations.

• 6. Digital kiosk

  Sometimes, employees may need extra accessories like bags, charging cables, mice or headsets. They can order these through a web portal using their work login, where a curated selection is available. The accessories chosen will then be delivered to their preferred address.

• 7. Reporting

  Our software keeps everything digitally streamlined. Your IT team always knows the status, user and location of each device. Stay informed about repair durations and the rollout of new devices with complete transparency. This allows for swift adjustments and keeps your Configuration Management Database (CMDB) up to date. So your IT team is always in the know, whether it’s about devices in use, in stock, under repair or retired. Serial numbers, return names, loan agreements – you’ve got everything covered seamlessly.

• 8. Customer satisfaction

  The streamlined workflow guarantees precision and structure in every task. To enhance efficiency even further, we gauge user satisfaction with our services. This feedback drives us to continuously improve, ensuring even higher user satisfaction.