Warehouse aisle at a Circular IT group facility with racks of boxed IT equipment

IT Asset Disposition (ITAD) Services in the UK

Circular IT group provides ITAD services to organisations across the UK and worldwide.

  • In the UK since 1996
  • ISO 27001 and Cyber Essentials certified
  • UK and EU GDPR compliant

Get a free valuation See our ITAD process

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We collect retired laptops, desktops, servers, storage and network equipment, erase or destroy the data, pay you the residual value of hardware that can be resold and recycle the rest. Our UK operation is certified to ADISA ITAD Essentials Gold, the highest of ADISA’s three ratings.

What IT Asset Disposition (ITAD) covers

IT Asset Disposition (ITAD), also called IT asset disposal or IT equipment disposal, is the secure retirement of business computers, servers and network equipment. Data-bearing devices are erased or destroyed with certified proof, working hardware is refurbished, resold, redeployed or donated, and the rest is recycled under the WEEE Regulations. Done properly, it closes the data risk and returns value.

ITAD is broader than IT recycling, which is only the last step, for hardware that cannot be reused.

Get a free valuation Read our full guide to ITAD

Technician scanning a laptop to register it before data erasure

Our ITAD services

Book one service on its own or combine several into one ITAD programme, with one UK contact and one final report.

IT Asset Recovery (buy-back)

Sell us used laptops, PCs, servers, storage systems and network switches. You receive an offer first, nothing is collected until you accept it, and the agreed residual value is paid after erasure.

Discover IT Asset Recovery →

IT Buyback

Data erasure

Drives are wiped to NIST 800-88 using Blancco software, on your premises or at our facility, so the hardware can be reused. Each device gets an erasure certificate with its serial number.

Discover data erasure →

Data wiping

Data destruction

Storage media that must not be reused is physically destroyed to DIN 66399 E5 and H5, with a destruction certificate. Our hard drive shredding service covers HDDs, SSDs, backup tapes and USB media.

Discover data destruction →

Physical destruction of hard drives

Data centre decommissioning

We log each asset by serial number, then de-rack, pack and move servers, storage and network equipment in GPS-tracked vehicles. Erasure, resale and recycling follow at our facility. One of our largest programmes spans more than 150 live telecommunications sites across Europe.

Discover data centre decommissioning →

data centre decommissioning

IT recycling

Hardware that cannot be remarketed is recycled under our zero landfill policy with precious materials being separated and sent to our downstream partners for reuse. The recycling records are part of your final report.

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Certified IT recycling

On-site data destruction

Our mobile shredder comes to your premises in the UK or Europe, so drives are destroyed under your supervision before anything leaves the building. A typical on-site job takes a few hours.

Discover on-site destruction →

On site data destruction

How our ITAD process works

Circular IT equipment

Ask for a valuation

Send the form below with a rough asset list, or call +44 845 206 8100. We send a valuation and a proposed collection date, typically within a few working days. The minimum collection is 10 devices, and we work with registered businesses and organisations only.
Call +44 845 206 8100 or fill in the form below to get started.

transport

Secure collection

We count and record the equipment at your site before it leaves. Our own vehicles, and any third-party transport we use globally, are GPS tracked.

Registering IT equipment on arrival

Registration

On arrival each item is registered with its serial number, which links it to its certificate and to your final report.

data erasure

Erasure or destruction

Drives are erased with Blancco software before the hardware is tested or resold. A drive that cannot be erased, or must not be reused, is shredded.

Refurbished IT equipment prepared for reuse

Reuse or recycling

Working hardware is tested, graded and resold, redeployed or donated. Everything else is recycled, with nothing sent to landfill.

Two colleagues discussing laptop and computer buyback solutions while reviewing information on a computer screen

Report and payment

You receive the certificates, a report that separates reused from recycled hardware, and the agreed residual value.

Certificates and reports you receive

Each project closes with records you can show an auditor, a customer or the Information Commissioner’s Office (ICO):

  • A receipt for the equipment collected.
  • An erasure certificate for each wiped device, with its serial number, or a certificate of destruction for shredded media.
  • A report showing which devices were reused and which were recycled, with the recycling records.
  • A statement of the residual value for resold hardware.
  • For data centre projects, a full asset inventory by serial number and a sustainability impact summary for ESG reporting.

Certified for secure IT asset disposal in the UK

Our UK operation is audited independently for data security, quality, environmental management and waste handling.

Certifications

  • ADISA ITAD Essentials Gold, awarded after an independent audit of residual risk.
  • ISO 27001 for information security, ISO 9001 for quality and ISO 14001 for environmental management.
  • Cyber Essentials certification.

Licences and registrations

  • SEPA waste carrier licence, and approval from the Scottish Environment Protection Agency (SEPA) as an Approved Authorised Treatment Facility (AATF).
  • Registered with the ICO.

Partner status

Erasure follows NIST 800-88 using Blancco software, and physical destruction follows DIN 66399. Other Circular IT group companies hold ISO 45001, B Corp certification in Belgium and an EcoVadis Platinum rating, in the top 1% for sustainability. See all our certifications.

IT lifecycle: acquire, deploy, manage and refresh
ADiSA ITAD Essentials Certification
ISO-27001
ISO 9001
ISO-14001
Blancco Platinum Partner

Why choose Circular IT group as your UK ITAD company

Controls audited independently by ADISA

The collection, registration and erasure steps above are the controls ADISA audits, from logistics and chain of custody to data sanitisation. If no drive may leave your site with data on it, we erase or shred on your premises, and a member of your team can watch.

Reuse is the lowest-carbon option

About 80% of a laptop’s carbon footprint comes from its production. A laptop that goes to a second user therefore saves most of the carbon cost of a new one. Our impact calculator shows the CO₂ saved by extending the life of IT hardware.

The scale of an international group

The group processes more than 1.2 million IT devices a year for over 10,000 organisations, including more than 90 multinationals. For organisations operating across several countries, our UK team can coordinate ITAD requirements internationally, including local logistics, contracts, billing and regulatory requirements. Your project still runs through one named contact.

Donate what still works

Not all retired IT needs to be shredded, scrapped or sold. Working laptops can be erased with Blancco, refurbished and donated to a charity or community programme. We refurbished 24 laptops for The King’s Trust, for young people in Newcastle. Read The King’s Trust story

Ask about IT donation

UK GDPR, WEEE and your duty of care

Under UK GDPR your organisation stays responsible for personal data on retired equipment until it is destroyed, even when a contractor handles the disposal of IT assets. The law requires a written contract with that contractor, and you need evidence of how the data was destroyed. The ICO can fine up to £17.5 million or 4% of annual worldwide turnover, whichever is higher.

IT equipment you discard is waste electrical and electronic equipment (WEEE). Your duty of care means it may only go to a registered waste carrier or an authorised facility, with a waste transfer note. Hazardous items, such as some monitors and batteries, need a consignment note instead. Our UK operation holds a SEPA waste carrier licence and SEPA approval as an Approved Authorised Treatment Facility (AATF).

The certificates, report and recycling records from each project give you the evidence for both.

ITAD for your sector

The process and certificates above apply across the sectors we serve:

Healthcare

Hospitals, GP practices, community health services and care homes.

Public sector

Local authorities, government departments and regulators.

Education

Schools, colleges and universities.

Financial services

Banks and insurers.

Professional services

Legal, consulting and accountancy firms.

Telecommunications

Telecom providers and network operators.

Businesses

Companies retiring office and server hardware.

ITAD collection across the UK and worldwide

We collect from organisations across the UK, from London to Belfast. UK collections run from our facility in East Kilbride, near Glasgow.

For organisations with sites in multiple countries, our UK team can also coordinate international ITAD programmes through one point of contact. We manage local collection requirements, legislation, contracts and billing across different markets, so multinational projects can be controlled as one programme.

Recent international collections have covered more than 60 countries, including more complex locations such as Kazakhstan and Zimbabwe, where local requirements had to be managed as part of the project.

Across Europe, projects can also be supported through Circular IT group facilities in the Netherlands, Belgium and Denmark. Beyond Europe, we deliver IT Asset Disposition (ITAD) in more than 90 countries.

Forklift and racks of boxed IT equipment in a Circular IT group warehouse

ITAD case studies from UK organisations

Mace Construct

Mace Construct in London has used our ITAD and lifecycle services for more than 10 years. Its laptops were erased with Blancco, checked and handed to the Mace Foundation’s employability programmes for young people.

Read the Mace Construct story →

Group of young people holding donated laptops

firmus energy

In Belfast, firmus energy supplies natural gas to more than 125,000 homes and businesses. It retired its IT through us and gave the recovered value to Action Mental Health instead of taking the payment.

Read the firmus energy story →

firmus energy

Want bullet-proof data destruction?

See exactly how we collect, process and destroy your IT assets,  and how we safeguard your data at every step.
Download our brochure

Download our data destruction brochure

Relevant articles

blog Waste hierarchy for IT Hardware

The waste hierarchy for IT hardware: from prevention to recovery

The waste hierarchy comes up in most conversations about sustainable IT, but it only tells half the story. Below, we cover what the hierarchy actually says, how the more detailed 9R framework builds on it, and what both mean for the laptops, desktops and servers your organisation runs.

Read more about The waste hierarchy for IT hardware: from prevention to recovery

Frequently asked questions about ITAD

  • What does an ITAD company do?

    It takes retired IT, and the data risk, off your hands. That means collection, certified erasure or destruction, resale of working hardware, recycling and the paperwork for each step. Circular IT group handles all five.

  • Why is ITAD important?

    A retired laptop or server still holds data until it is erased or destroyed, and UK GDPR keeps you responsible for that data. Certified ITAD removes the risk, returns value from working hardware and keeps e-waste out of landfill.

  • How much does ITAD cost in the UK?

    The price depends on volume, device types, the data route (erasure or shredding, at our facility or on site) and the collection address. Hardware that can be resold earns a residual value. Send us a rough asset list for a free valuation.

  • What IT equipment do you accept?

    Laptops, desktops, tablets, smartphones, servers, storage systems, network equipment, monitors, and printers. The minimum collection is 10 devices, and we work with businesses and organisations only, not private individuals.

  • Do you provide IT asset disposal services across the UK?

    Yes. We plan single-site and multi-site collections anywhere in the UK, run from our facility in East Kilbride.

  • Do you provide services outside the UK?

    Yes, we also provide IT asset disposal services globally. We have extensive experience managing complex international ITAD projects for some of the world’s largest companies, with recent collections spanning more than 60 countries, including locations such as Kazakhstan and Zimbabwe. From navigating local legislation and requirements to coordinating logistics, local contracts and billing, we manage the entire process from start to finish.

  • Can data be destroyed on our premises?

    Yes. Our mobile shredder and erasure team come to your site in the UK or Europe, and a member of your team can witness the work. You receive the certificate of destruction straight away.

  • Can we get money back for old IT equipment?

    Yes, for hardware with a resale market. Devices must be complete and working, and servers no more than six years old. The agreed value is paid after erasure. Get a free valuation

  • Why does ADISA certification matter?

    ADISA runs certification schemes approved by the ICO under UK GDPR. Certification does not replace your UK GDPR obligations, but it gives you independent evidence that your ITAD provider handles data securely.

Paul McHugh

Paul McHugh

Request a valuation

Planning a laptop refresh, an office clearance or a server room exit? Paul McHugh, Managing Director (UK), replies with a valuation and a collection date. Call +44 845 206 8100, email info@circularitgroup.com or use the form.

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