Female employee working on a Microsoft Surface laptop in a modern office environment, with the Circular IT group and Pro Persona logos in the background.

When IT becomes truly circular

We take the workplace off IT's hands

For Pro Persona, we took the entire workplace off their IT team’s hands. From procurement and delivery to collection, repair, replacement and disposal. Discover how we do this with our Device as a Service solution: Circular Workplace.

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Do you recognise this?

Many IT managers run into the same challenges. Devices that arrive too late. Faulty laptops holding the team back. Old equipment losing its residual value in the warehouse. And an IT team spending too much time on manual hardware processes instead of strategic priorities.

Slow deliveries

New employees wait too long for their device. A poor start that is entirely avoidable.

Faulty devices, slow replacement

A broken laptop means an employee who cannot work. Every day of delay costs productivity.

Loss of residual value

Old hardware sitting in a warehouse for a year yields nothing. Circular processing starts with fast collection.

What happens when IT is set up differently?

Pro Persona, a specialist in mental healthcare with 3,800 employees, faced a challenge that many IT managers will recognise. Slow deliveries, faulty devices and an IT team spending too much time on manual processes.

Together with Circular IT group, they chose a radically different approach. The result surprised even themselves.
Curious how?

Read the full client case
A participant from Pro Persona's Zin! dagbesteding programme works on electronic equipment, while a Circular IT group employee looks on and engages in conversation.

Hardware chosen based on practice

Circular IT group always advises based on functional need, never on brand. At Pro Persona, that led to the choice of Microsoft Surface, the ARM generation with Qualcomm chip.

Why Microsoft Surface suits mobile workers

  • Exceptional battery life, even without a power socket nearby
  • Light and portable, suited to outreach work
  • Seamless integration with Microsoft Teams and Microsoft 365
  • ARM technology: comparable performance, lower cost than Intel
  • Central setup via Microsoft Autopilot
Gidi Bullens, ICT Manager at Pro Persona, working on a Microsoft Surface laptop in an office environment.
Portrait of Gidi Bullens, ICT Manager at Pro Persona, in the Zin! dagbesteding workshop.
"What surprised me most is that it is much more of a partnership than I had expected. Not just logistics, but also preparation, collaboration, thinking along."

Gidi Bullens, ICT manager, Pro Persona

See how it works at Pro Persona

In this downloadable customer case, Gidi Bullens (ICT Manager, Pro Persona) and Martijn Veldkamp (Partner Manager, Circular IT group) share their story.

Discover what drove them, the choices they made around technology and workplace management, how the implementation was carried out, and what results it has delivered for both the organisation and its employees.

Read the full client case
A professional reviews the Pro Persona customer case on a Microsoft Surface laptop, with a Circular IT group notebook and coffee mug on the desk.

What Circular IT group handles

  • Device advice based on functional need, not on brand
  • Preparation and pre-provisioning via Microsoft Autopilot
  • Delivery to home or on-site, within 1 to 2 days
  • Repair and replacement without involvement from the IT team
  • Collection of old equipment
  • Circular processing backed by hard data and certifications
A Circular IT group employee and a Pro Persona employee together examining electronic equipment in the Zin! dagbesteding workshop.

Why CITg is different

Circular IT group is not a hardware reseller. They manage the entire workplace chain, with their own people, their own software and their own logistics.

  • 30 years of experience in device lifecycle management
  • Proprietary software Digital Deploy
  • 500 devices/day delivery capacity
  • Everything in-house, no subcontractors

“If something goes wrong with us, we sort it out ourselves. That is where we truly unburden a client.”
Get in touch

A Circular IT group employee in an office space with the company logo visible in the background.
Portrait of Martijn Veldkamp, Partner Manager at Circular IT group, discussing the Circular Workplace solution.
"The IT department no longer needs to physically touch the hardware."

Martijn Veldkamp, Partner Manager, Circular IT group

Christiaan Molenaar

Download the customer case or get in touch directly

Learn from our customer case, or join us for a guided tour of our Experience Centre to explore how a circular workplace can support your organisation’s goals.

Frequently asked questions

  • Is this suitable for our sector?

    The approach works in any sector where employees depend on reliable devices. The Pro Persona case shows it works even in demanding environments such as healthcare, with round-the-clock care.

  • What is Circular Workplace?

    Circular Workplace is Circular IT group’s solution in which the entire device lifecycle is taken over: advice, preparation, delivery, repair, replacement, collection and circular processing. All under one roof, no subcontractors.

  • How quickly can you deliver?

    Circular IT group delivers within 1 to 2 days anywhere in the Netherlands, directly to employees at home or on location. With a delivery capacity of 500 devices per day, even large rollouts can be completed quickly.

  • Do you work with hardware other than Microsoft?

    Circular IT group advises based on functional need, not on brand. Microsoft Surface was the outcome of an objective comparison at Pro Persona. For other organisations, the outcome may differ. The client always has the final say.