August 25, 2026
As infrastructure ages, OEM support renewals can become more expensive, while refresh cycles may replace hardware that is still reliable and fit for purpose.
If your servers, storage, or networking infrastructure still satisfies your needs, Third-Party Maintenance (TPM) offers another option.
Refresh your hardware on your own terms to extend its lifespan and reduce support costs.
Table of contents:
Third-Party Maintenance (TPM) refers to hardware maintenance performed independently of the original equipment manufacturer (OEM).
It offers an alternative to depending entirely on OEM support for enterprise infrastructure.
TPM ensures that businesses with large or varied IT infrastructure continue to operate for longer by providing proactive maintenance and rapid parts replacement to maximise uptime. By addressing potential hardware risks before they impact operations, TPM helps IT managers maintain reliability and business continuity across their systems.
Circular IT group provides ongoing maintenance for enterprise IT infrastructure; our flexible support isn’t tied to the manufacturer’s refresh cycle.
When a business hits OEM End of Support, it doesn’t mean you have to replace your infrastructure if it’s reliable and meets your demand now and for the foreseeable future.
Third Party Maintenance allows IT teams to have more control over the timing of equipment refreshes, rather than replacing hardware simply because the manufacturer’s support has ended.
Server maintenance forms an important element of our TPM. It is especially useful for data centres, telecoms environments, and large organisations that operate business-critical infrastructure.
One of the reasons why organisations consider Third Party Maintenance is the cost.
TPM offers a flexible option to keep existing infrastructure running beyond the traditional OEM support period.
This can be useful when you’re in the process of migrating and might need the existing infrastructure for several more months. Or your servers, storage and networking equipment may still perform exactly as required, with no immediate business case for replacement.
Circular IT group provides flexible contracts that last from a few months up to several years, matching your infrastructure lifecycle.
Choose the level of support that fits your infrastructure and its criticality to your business. Circular IT group offers three Third Party Maintenance service levels.
From less critical infrastructure to systems requiring rapid, around-the-clock support, you can select the service level that matches your operational needs.
Large organisations often use equipment from several manufacturers.
We have expertise with a wide range of vendors across all major enterprise infrastructure manufacturers. Our services are fully vendor-neutral, supporting equipment from any manufacturer without bias, so IT managers can rely on unbiased support across diverse, mixed environments.
It enables organisations to adopt a unified maintenance strategy across their entire IT estate.
Third-party maintenance isn’t merely a matter of support costs. It can also be used to prolong the useful life of current IT systems.
Keep your systems running well longer and skip replacing hardware when you do not need to.
This fits naturally with Circular IT group’s approach:
Reuse first.
Our objective is to continue using IT as long as it continues to provide value.
When equipment reaches the end of its working life, Circular IT group ensures its remaining value is realised through secure resale or donation for ESG purposes, with responsible recycling as the last option.
All equipment undergoes certified data erasure to protect sensitive information and meets compliance requirements, so IT managers can be confident that data security is maintained throughout the resale and recycling process.
Jason Jackson
LinkedInCircular IT group offers Third Party Maintenance as part of its wider strategy for IT lifecycle management. If your current infrastructure is still functioning and satisfies your requirements, then there is no need to replace it.
Our TPM service includes:
The fact that an OEM has ended support does not mean that your infrastructure has reached the end of its useful life.
Organisations have another choice via Third Party Maintenance.
Keep trusted infrastructure working longer and update it when needed.
Keep IT running on your terms.
Sander Cornelissens
Third Party Maintenance: How to Keep IT Infrastructure Running for Longer
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